We are open about any commission payments offered by third-party suppliers and (wherever possible) we inform our clients of these in advance of any proposed transaction, so that clients can make an informed choice.

In a potential conflict of interest situation, we operate a policy of transparency, and put our clients’ interests ahead of corporate gain.

Contracts and agreements with third-party suppliers are established in the client’s name (unless the client requests otherwise); we never prevent a client from contacting a supplier directly if they want to. Clients are not tied to us in any way.

We are committed to ethical behaviour and our core values – honesty, integrity and transparency – underpin our dealings with customers, third-party suppliers and contractors, and all relevant authorities.

We treat information provided to us by our clients with the same care and respect we accord our own data.